This Privacy Policy outlines how information is collected, used, and handled when interacting with this website and related services.
The objective is to ensure transparency in how data is managed while maintaining a clear and practical approach to user privacy.
Information Collected
Information may be collected when users:
- Submit an enquiry through the website
- Communicate via email
- Request product details or quotations
The types of information collected may include:
- Name
- Email address
- Contact details
- Delivery location (where relevant)
- Enquiry-related information
Only information necessary to respond to requests and provide relevant services is collected.
How Information Is Used
Collected information is used for:
- Responding to enquiries and requests
- Providing product information and specifications
- Coordinating delivery and logistics
- Maintaining communication throughout the enquiry or order process
Information is not collected for unrelated purposes.
Data Handling and Storage
Information is stored using standard administrative and digital systems designed to maintain reasonable protection against unauthorised access.
Data is retained only for as long as necessary to:
- Fulfil the purpose of the enquiry or transaction
- Maintain relevant business records
- Comply with applicable legal obligations
Sharing of Information
Information is not sold, rented, or distributed to third parties for marketing purposes.
Information may be shared only where necessary for operational purposes, such as:
- Delivery coordination
- Logistics arrangements
- Service providers directly involved in fulfilling a request
Any such sharing is limited to what is required for the specific task.
Communication Practices
All communication is conducted through official channels:
Users will not receive unsolicited promotional messages.
All contact is based on user-initiated enquiries or relevant follow-up communication.
Cookies and Website Usage
The website may use cookies to:
- Support functionality
- Improve user experience
- Understand general usage patterns
Cookies do not grant access to personal files or sensitive information on a user’s device.
Users can control cookie settings through their browser.
User Rights
Users may:
- Request access to the information held about them
- Request corrections where information is inaccurate
- Request deletion of information where applicable
Requests can be submitted via:
All requests are reviewed and handled within a reasonable timeframe.
Data Security
Reasonable measures are taken to protect information from:
- Unauthorised access
- Misuse
- Loss or alteration
However, no system can be guaranteed to be completely secure, and users are encouraged to take appropriate precautions when sharing information online.
Third-Party Links
The website may contain links to external websites.
No responsibility is assumed for the privacy practices or content of third-party sites.
Users are encouraged to review their respective privacy policies.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in operations, legal requirements, or website functionality.
Contact for Privacy Matters
For any privacy-related enquiries:
