Shipping & Delivery Policy
This policy outlines the general framework for order processing, delivery timelines, and transportation charges.
All deliveries are coordinated based on product type, location, and site accessibility.
Order Processing Time
Orders are processed within 1 to 2 business days following payment confirmation.
Processing includes:
- Order verification
- Unit allocation
- Delivery coordination planning
Transit & Delivery Time
Once dispatched, delivery typically takes 3 to 5 business days, depending on the delivery location and transport conditions.
Estimated Total Delivery Time
- Processing: 1–2 business days
- Transit: 3–5 business days
Estimated total delivery timeframe:
4 to 7 business days
Delivery timelines are estimates and may vary depending on distance, access conditions, and scheduling factors.
Shipping Cost
Shipping is calculated based on distance:
- Rate: $5.50 per mile
Final delivery cost is determined after confirming:
- Delivery location
- Site accessibility
- Equipment requirements (if applicable)
Delivery Conditions
Delivery is carried out using appropriate transport methods depending on the unit type and site conditions.
Customers are responsible for ensuring:
- Adequate access for delivery vehicles
- Safe and clear drop-off area
- Suitable ground conditions for placement
Additional arrangements may be required for restricted or remote access locations.
Delivery Coordination
- Delivery timelines are estimates, not guarantees
- External factors such as weather, traffic, or access limitations may affect scheduling
- Delays caused by incomplete delivery information or restricted access may impact timelines
Important Notes
Orders are not confirmed until payment has been received and verified.
Delays in payment may affect product availability, particularly for limited or clearance stock.
